The launch of the Single Window initiative is aimed at supporting investors, facilitating companies’ incorporation procedures, and unifying the services provided by various government entities through a single platform. The Single Window, which was inaugurated at the headquarters of the Ministry of Commerce and Industry in Lusail city, is one of the most important national initiatives launched to develop the business environment, stimulate real participation of the private sector, encourage local and foreign investments, and direct these investments into sectors that add value to the national economy, in accordance with Qatar National Vision 2030.
All users have the right to access the Single Window website to benefit from the content and available services. Most of these services require entering personal data, such as the name, address, telephone number, ID number, email address, and credit card number of the user. Therefore, the Single Window prioritizes the privacy and confidentiality of the data of its users and visitors. In this context, international best practices were applied to protect the users' data and encrypting the sensitive information that must be kept confidential in line with applicable laws.
The website is committed not to exchange, circulate, publish, or sell user data to any party, and does not allow access to such information except by qualified and professional personnel and supervisors responsible for providing services. By visiting and browsing the Single Window website and conducting transactions and services, users grant their prior agreement to all the terms mentioned in the website conditions of usage without objecting to amendments and updates. The website management is not required to announce any updates to these terms and conditions.
The concerned governmental agencies shall make their services available to users in accordance with a standard agreement created according to the nature of each service and the specific conditions for its use and dissemination to all targeted groups of the society. These agencies must include in such conditions provisions derived from and consistent with the existing terms of use, provided that this does not harm safety, security, and validity of the services provided and user data.
The user must acknowledge that the data they are provided with are complete, accurate, and consistent with all applicable laws and regulations, and that they are fully responsible for the information they provide to login to the website. The administrator of the Single Window website reserves the right to access the user's data in order to ensure their compatibility with the applicable laws and regulations in Qatar, and the conditions of services and the website’s terms of use.
The terms of use and the specified conditions of service and their interpretation are subject to the provisions of the applicable laws and regulations in the State of Qatar. Only the courts of Qatar can deal with any dispute that may arise from the application or interpretation of the existing terms of use, or the interpretation of any of their provisions.